Refund Policy

We value our customers and strive to provide a great user experience. Below is our refund policy regarding services purchased on CalorieDetect.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• You must have purchased a subscription or service directly from CalorieDetect.
• The request for a refund must be made within 14 days of the purchase date.
• You must provide a valid reason for the refund request.

Non-refundable Items

Certain types of purchases are non-refundable, including but not limited to:

• One-time payments for premium features that have already been used.
• Services that have been rendered and completed.

How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at beihetech@outlook.com with your order details and reason for the refund request.
2. Our team will review your request and get back to you within 5 business days.
3. If approved, the refund will be processed to your original method of payment within 7 business days.

Changes to the Refund Policy

We may update this refund policy from time to time. We encourage you to review this page regularly for any changes. Your continued use of our website after any changes indicates your acceptance of the new terms.